Frequently Asked Questions

Everything you need to know about shopping with Notbranded.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the domestic region. International shipping can take between 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start your request.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.

Can I track my package after it ships?

Yes, once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status.

Are your materials sustainably sourced?

At Notbranded, we prioritize quality and ethical production. We work closely with our manufacturers to ensure high-grade fabrics that are durable and responsibly made.